![]() ![]() ![]() While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. In the unfortunate event of a customer’s death, Apple provides options for their loved ones to request access to or delete their Apple ID and the data stored with it. ![]() At Apple, we consider privacy to be a fundamental human right, and our users expect us to help keep their information private and secure at all times. This article explains how to request access to or delete someone’s Apple ID and the data stored with it after they have passed away.Įvery day, people all over the world save important documents, memories, and more on their Apple devices and in iCloud. How to request access to a deceased family member's Apple account ![]()
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